If for any reason you are not completely satisfied with your purchase, simply return it and we will be happy to credit your account for the full amount of the purchase.

We recommend that you send your return using UPS or insured Parcel Post for your protection and to insure prompt delivery. We're sorry, but return shipping fees are not refundable.

If your package was damaged in shipment by the carrier, save the box and the merchandise and notify us immediately at

Cosmetics Online Purchases

115 West Lovell

Kalamazoo, Michigan USA 49007

Returns or exchanges for purchases made online may not be accepted for return or exchange at a Besso de Natura Store.

If your purchases were not made through Besso de Natura online purchases, were sorry, but you will need to return this purchase through the retailer who sold it to you.

If you have any further questions as to our return policy, please email us.